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Andrea Kelley posted a reply on Re: Nova StatStrip Random Restart

Friday, Oct 28, 2022 at 8:54 AM

Said: Yep we have been having issues. It is batteries are loose and it is multiple expiration dates from 2023-2025. Basically the batteries are slipping out when meters are set down. I have noticed batteries with an expirati...

Lisa Bain posted a reply on Re: Nova StatStrip Random Restart

Friday, Oct 28, 2022 at 8:51 AM

Said: I agree that i think the problem lies with the battery or the design of the battery compartment causing the meter to turn off when it is set down. I've actually gotten a few replacement meters due to this problem, but i will start to lo...

Jimmy Quijada posted a reply on Re: Nova StatStrip Random Restart

Friday, Oct 28, 2022 at 8:46 AM

Said: I also believe the issue is the batteries. Some may not have been made to spec and slip out. You can tell that some will not stay on their own with the battery cover off. Others will sit snug and remain on the meter without the cover on...

Shea Woodward posted a reply on Re: Nova StatStrip Random Restart

Friday, Oct 28, 2022 at 8:43 AM

Said: Max,Our rep is also looking into this, we were told expiration dates around "2024".

Pam Hughes posted a reply on Re: Nova StatStrip Random Restart

Friday, Oct 28, 2022 at 8:42 AM

Said: We have seen an issue with loose batteries in the past and this very thing has happened. Sometimes it is because the battery prongs have become bent.We have recently seen an issue with the screen freezing up, and sometimes ran...