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Mistie W MHA, BHS, MLT (ASCP) liked a reply on topic Re: Hemochron Signture Elite Connectivity Help

Wednesday, Oct 27, 2021 at 3:52 PM

Re: Hemochron Signture Elite Connectivity Help

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Kelly Greenlee posted a reply on Re: Hemochron Signture Elite Connectivity Help

Wednesday, Oct 27, 2021 at 1:11 PM

Said: Hi Everyone, We are all fixed. The port from the Hemochron to the server (port 5454) was not opened or added when the switch occurred. It was missing from the list. Easy fix...just took time to figure out. ...

Mistie W MHA, BHS, MLT (ASCP) posted a reply on Re: Hemochron Signture Elite Connectivity Help

Wednesday, Oct 27, 2021 at 10:48 AM

Said: A few items....1. Verify on the meter Telcor server IP is correct, the port # the device uses to communicate to QML Telcor is correct AND the firewall is open for the port #. 2. There is not a software mismatch with your ve...

Marybeth Neger has joined the group.

Wednesday, Oct 27, 2021 at 10:33 AM

Marybeth

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Kelly Greenlee posted a reply on Re: Hemochron Signture Elite Connectivity Help

Wednesday, Oct 27, 2021 at 10:14 AM

Said: Thank you to everyone that has responded so far. I have a call setup with someone from our IT department and Telcor shortly. We have the devices connected via direct ethernet. If there is any other troubleshooting anyo...