Said: Yes, if they're not responding to your emails you should get the medical director involved.  Who does  the yearly competency assessments for the clinicians?  When proficiency testing fails, they're supposed to review it w...

Said: As the previous commenters have noted, you definitely need to escalate to your Medical Director.  Provider-performed microscopy is one of the hardest areas to control from a laboratory perspective, for sure.  If you cannot get...