Said: Hi Anita,We get ours from Telcor not Novanet.  You should try your middleware for reports if you have one.  Novanet isn't as robust on reports and things.

Said: If I may ask, how are you getting your data?  I was never shown any reports from NovaNet.  The rep who was here at implementation said that the reports weren't great and that I would just use what was available in my LIS. ...

Said: We are not using that lot and fortunately haven't seen an uptick in flow errors or other issues.  We typically see around 3%,  our goal is 4% or less.

Said: HelloIn 2019 had a lot number with increased flow errors.  Reached out to Technical Specialist at NOVA and was told that anything between 3-5% error rate was considered within normal operating range.  They asked if there w...

Said: Hi Adonica,We are not using that lot, however, our percentages for strip compliance are slowly increasing.  We usually run around 4.1%, however in Sept. we were 5.9% and last month (October) we were @ 5.3%.Hope this helps,<...