Large facility with Telcor QML and automated recertification's - How do you?
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We are in the process of replacing our current POC middleware (Pweb) with Telcor QML. We have completed the interface build for a number of analyzers and have begun working on the eLearning to Telcor QML auto recertification interface. We are a larger system with >5000 users.
Our current recertification for the glucometers through Pweb:
Steps:
Our current recertification for the glucometers through Pweb:
Steps:
- Elearning is completed and uploads every night to Pwep.
- This automatically adds any new hires that are not in the system with an expired status (no access).
- SuperUsers" complete an observed test with the user and adds in two separate fields: the users ID and a special code signaling the system to certify the user for 12 months. This certifies both new users and recertifying users regardless of their current access (expired or active).
if the users completes both steps correctly the process is completely automated, the lab doesn't have to do anything.
What I'm being told with Telcor QML that can be setup for glucometers:
Steps:
What I'm being told with Telcor QML that can be setup for glucometers:
Steps:
- Elearning is completed and uploads every night to QML
- This automatically adds any new hires that are not in the system with an expired status (no analyzer access).
- "SuperUsers" complete an observed test with the user
- If the user currently has active access the system will automatically recertify them
- If the user is new or has expired the SuperUser must notify the lab to MANUALLY add them access. This would require the lab to manually update hundreds of users every month. I am interested in if anyone knows of a way to automate this further. How are you doing this? Manually updating 300 users every month is far from ideal.
Thank you for any thoughts,
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We are just beginning this exact same interface build with Telcor. Send me an email at mary.hammel@uchealth.org. My team has some great ideas that we are working on (not sure if they will work quite yet), but maybe we can help each other! Mary
All kit test Occult Blood, Urine preg...etc are set up to auto recert through our online learning management system (netLearning).
We are currently adding elearning to bridge the gap between NetLearning and QML.
I can help to answer question you may have.
Thanks, Sylvia
Currently every POC operator receives training during corporate orientation by POC.
They are manually entered into QML and set up to auto-recert on their annual competency date, if the requirements are met.
Once eLearning is in place, training will be done in NetLearning by an online module and the user created in QML via a elearning report.
We have not went live with elearning yet.
We have been using QML to manage test results for many, many years. We are able to update iSTAT and CoaguChek XS Pro operators through QML. However, we do not have the module which would allow us to manage operators in QML and send updates to other device managers (like Cobas IT1000). If you auto-recertify and manage operators through QML, please post your experiences here. Some of us want to learn from you!
I auto-recertify and manage through QML.
We get the elearn system messages for all training and competency activities. Annual competency updates happen automatically and the operator get a new outdate for X amount of months, depending on what we have set in QML.
New operators - while these do add automatically to QML, adding test privileges and activating the operator is manual. I am not aware of a way
to have this happen automatically. We have our educators email us when the new operator has completed the elearn and received hands on
training.