Rals New User Interface

We are live with the new interface in our system.  It has definitely been challenging!  Creating tasks to view L-J charts was a big source of confusion for our POCCs.  I used the Tango web extension to create workflow PDFs to send out.  Another challenge was that the i-Stat DE customization page is not compatible with Microsoft Edge.  We did find a work around using compatibility mode in Edge settings (Abbott has a tip sheet they can send you if you call their tech support).  We do not have general users log into RALS, so I don't have any info about that.  Good luck!

Jacqueline, You should also ask your RALS Project Manager about PRE and POST 7.1.1 RALS training. This will allow you to see tips and tricks and ask questions of the RALS trainer. Good luck!

We have been live with new RALS for about 6 months.  It still presents challenges and frustrations.  Abbott continues to try to improve it.  We do not have general users.  

We went live with 7.1.1 on May 4. I will vouch that it is very different! I attended the VRUG's but I felt like the post training was the most helpful for me because my trainer helped me to customize it how I wanted it.  Also just getting into it and playing a bit-- you can figure things out. I also agree that the LJ task situation was a challenge until I had the post training session. I do like how customizable it is! The widgets are awesome! Honestly, I was a bit worried before we transitioned when I played in the virtual sandbox but it has been fairly smooth now a few weeks out!  Also we have no general users either. Good Luck!

Hi All,

Just wanted to update since we are almost 3 months out from going live.  I am still getting used to the system but have all the necessary day to day things down pretty well.  My operators who log in to take e-quizzes have transitioned well since nothing really changed with that except how it looks to access it.  I am experiencing a lot of slowness/glitches with the system.  It's a pretty constant day to day thing that makes doing things take longer.  I'm especially having issues with glitches when reviewing my LJ charts each month.  I also have rare random times where I will be actively working in Rals and get kicked out.  I plan to call Abbott to address these things, but I thought I would reach out and see if any of you are experiencing this as well?  Other than the slow/glitch aspect, I don't mind the new system and have found some of the features to be useful (especially tasks).  I saw that with the new upgrade, they have fixed the issue where the patient ID changes to the MR# when a result is edited, which will be nice when I am at a point where I can upgrade again.  I hope you are all doing well, and if you have any tips or things you have found, please feel free to share.  :)