Suggestions for new POC coordinator

I see you haven't gotten a response so here's my 2cents:

Hopefully this isn't too basic but given I don't know your background:  The first and primary thing you will need to do is to pull up your regulatory agencies Checklist, JCAHO or CAP most likely and read / internalize all of them.  They will guide you on the vast majority of decisions you will be required to make.  You can also use them to explain the decisions and policies that you create.  You will be required at times to pull up specific regulations to defend why something must be done in a specific manner.  I do this frequently enough when reviewing a process with staff that isn't popular with the statement similar of: "Please understand, I didn't personally decide to mandate this, it wasn't created by (our Health system name) either.   This is a CLIA/ (insert: JCAHO or CAP) Regulatory defined requirement, we have no choice but to do it this way."  Its harder for them to argue when you tell them its a Federal regulation.

Thanks Jeremy, I have Checklists printed out and will spend time poring over them. This role is so different from anything I did on the bench; I have to think quite differently. I appreciate your advice and welcome it anytime!

Thanks Danielle, I will look into all the resources you mentioned and get the flow of pertinent information flowing! The lab manager and medical director have included me into multiple committees and I see the value of that. It gives me the opportunity to both meet and interact with so many leaders in the organization, which is crucial to perform my job at a high level. Thank you for taking the time to help me, much appreciated!

AACC offers a course for Point of Care certification that I found helpful, in addition to the resources mentioned above. I love the networking and sharing on this site also.

Point-of-Care Testing Professional Certification | AACC.org

Thanks Patricia, 
This is great information; I will definitely look into it.